ISO 20000 awareness course provides a comprehensive introduction to the ISO 20000-1:2018 standard, ideal for ITSM professionals seeking to understand the fundamentals of IT service management and its application.
ISO 20000 Internal Auditor training equips individuals with the expertise to audit IT Service Management Systems (ITSMs) against the ISO 20000 standard, ensuring effective implementation and continuous improvement.
ISO 20000 Lead Implementer course provides hands-on training for implementing and managing IT Service Management (ITSM) systems based on the ISO 20000 standard. Participants gain practical skills in developing essential artifacts and are prepared for the certification exam.