Sapling Global Assurance Private Limited (“Sapling Global”, “we”, “us”) respects your privacy. This policy explains how we collect, use, store and protect personal data that you share with us through www.saplingglobal.com, in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.
1. Personal data we collect
- Enquiry details you enter in our forms: name, company name, mobile number, e-mail address, the service you are interested in and your message.
- Website usage data collected through Google Analytics cookies, such as pages visited, device and browser type and approximate location. This data does not directly identify you.
We do not ask for sensitive information (such as financial or health data) through this website. Please do not include it in your message.
2. Why we use your data
- To respond to your enquiry and share information, proposals, brochures or course details you asked for.
- To contact you about the service you enquired about.
- To keep a record of enquiries and prevent duplicate or spam submissions.
- To understand how the website is used and improve it.
We process enquiry data on the basis of the consent you give when you submit a form. You can withdraw your consent at any time (see section 6).
3. Sharing of data
We do not sell or rent your personal data. We share it only:
- with service providers who help us run this website and our e-mail, under confidentiality obligations;
- with our certification partner (Infinity Cert ICI) only when you ask us for a certification service that requires it;
- when required by law or by a lawful request from a government authority.
4. How long we keep it
We keep enquiry data only as long as needed to respond to you and manage our business relationship, and for any period required by law. After that it is deleted or anonymised.
5. How we protect it
We use reasonable security safeguards, including encrypted (HTTPS) connections, restricted access to enquiry records and secure storage, to protect personal data against unauthorised access, loss or misuse.
6. Your rights
Subject to applicable law, you can ask us to:
- give you a summary of the personal data we hold about you and how it is used;
- correct, complete or update your data;
- erase your data, or withdraw the consent you gave;
- nominate another person to exercise these rights in case of death or incapacity.
To make a request, write to reachus@saplingglobal.com. We will respond within a reasonable time.
7. Cookies
This website uses Google Analytics cookies to measure traffic. You can block or delete cookies in your browser settings; the website will continue to work.
8. Grievance redressal
If you have a concern about how your data is handled, contact our Grievance Officer:
Grievance Officer, Sapling Global Assurance Private Limited
A-43, Sector-67, Noida, Gautam Budh Nagar, Uttar Pradesh - 201301
E-mail: reachus@saplingglobal.com | Phone: +91 8802003333
If you are not satisfied with our response, you may approach the Data Protection Board of India.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.